PRIVACY POLICY

Effective Date: December 2025

Lumix Studio values your privacy. The primary purpose of this Privacy Policy (“Policy”) is to describe how Lumix Studio (“Lumix,” “we,” “us,” or “our”) collects, uses, and discloses information about users of our website, mobile application, and studio services (collectively, the “Services”).

By visiting our website, using our mobile app, booking classes, making purchases, or visiting our studio, you agree that your information will be handled as described in this Policy. Your use of our Services is also subject to our Terms & Conditions, which are incorporated by reference.

⸻

A. INFORMATION WE COLLECT

We collect information directly from you, automatically through your use of our Services, and from third parties.

Information You Provide

We may collect:
   •    Name
   •    Email address
   •    Phone number
   •    Password
   •    Date of birth
   •    Gender
   •    Emergency contact information
   •    Payment information
   •    Billing and shipping address
   •    Purchase history
   •    Workout preferences, injuries, or physical limitations

You may choose to provide additional information voluntarily.

Information From Other Sources

We may receive information from:
   •    Friends or family who list you as an emergency contact
   •    Social media platforms
   •    Business partners and vendors
   •    Advertising partners
   •    Publicly available sources

Automatically Collected Information
   •    IP address
   •    Browser type
   •    Device type
   •    Pages visited
   •    Time spent on Services
   •    Referring URLs

Mobile App Permissions (if enabled):
   •    Location (to find nearby studios or send promotions)
   •    Calendar (to save class bookings)

In-Studio Monitoring:
Lumix Studio may use security cameras for safety and loss-prevention purposes.

⸻

B. HOW WE USE YOUR INFORMATION

We use your information to:
   •    Provide and manage Services
   •    Process bookings and payments
   •    Communicate with you
   •    Provide customer support
   •    Personalize experiences
   •    Send promotions and updates
   •    Improve our Services
   •    Conduct analytics
   •    Administer loyalty programs
   •    Comply with legal obligations
   •    Protect Lumix Studio and customers

We may use aggregated or de-identified data for any lawful purpose.

⸻

C. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers

Companies that help operate our business (payment processors, scheduling platforms, marketing providers, analytics vendors).

Business Partners

For co-branded services, promotions, or joint offerings.

Legal & Safety

When required by law or to protect rights and safety.

Business Transfers

If Lumix Studio is involved in a merger, acquisition, or asset sale.

With Your Consent

We do not sell your personal information.

⸻

D. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, SDKs, and similar tools to:
   •    Remember preferences
   •    Improve functionality
   •    Analyze usage
   •    Support marketing

You may disable cookies through your browser, though some features may not function properly.

⸻

E. ANALYTICS & ADVERTISING

We may use tools such as Google Analytics and advertising platforms. These providers may use cookies or similar technologies under their own privacy policies.

You may opt out of interest-based advertising through industry opt-out programs such as the Digital Advertising Alliance (DAA) and Network Advertising Initiative (NAI).

⸻

F. THIRD-PARTY LINKS

Our Services may link to third-party sites. We are not responsible for their privacy practices.

⸻

G. SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. No system can guarantee absolute security.

⸻

H. ACCESS & UPDATES

You may update your account information by logging into your account.

⸻

I. EMAIL COMMUNICATIONS

You may opt out of promotional emails by using the unsubscribe link. Transactional emails may still be sent.

⸻

J. TEXT MESSAGES & CALLS

If you opt in, Lumix Studio may send texts or calls for transactional or marketing purposes.

You may opt out at any time by:
   •    Replying STOP to texts
   •  Standard carrier fees may apply.

⸻

K. CONTACT US

Email: Lumixstudioteam@gmail.com

⸻

L. POLICY UPDATES

We may update this Policy from time to time. Updates will be posted with a new effective date.

⸻

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have the right to:
   •    Know what personal information we collect
   •    Request deletion
   •    Request access
   •    Opt out of sale (we do not sell data)
   •    Non-discrimination for exercising rights

⸻

CHILDREN

We do not knowingly sell information of minors under 16. Parental consent may be required for certain services.